As Chair of Trustees at Age UK Lancashire, Victoria has helped guide the organisation through a period of significant growth, transformation and increased community impact. Supporting more than 89,000 people across the county last year, (add annual report link) the charity delivers a wide range of services designed to reduce isolation, improve wellbeing and help people remain independent for longer.

Working closely with staff, volunteers, health partners, local authorities and community organisations, her focus has been on creating a sustainable charitable organisation and the necessary services to respond with what matters most to our older people and their families. This focus and engagement has delivered positive impacts for our residents, notably over £2.3M of previously unclaimed benefits last year to support our county’s older people and their quality of life.

In partnership with CEO Teri Stephenson, Victoria has helped shape a programme of organisational growth and transformation, strengthening governance, building financial resilience through investment and expanding digital inclusion initiatives that proved vital during the pandemic and remain central to service delivery today. Together, they have championed innovative, sustainable approaches to supporting older people, ensuring services continue to adapt to changing community needs while maintaining quality, reach and impact.

A key part of the work has been building trusted partnerships across Lancashire's health and care system, ensuring that the voices of older people are reflected in local decision making. By bringing together communities, public services and voluntary sector partners, Age UK Lancashire has strengthened its ability to reach people experiencing disadvantage, loneliness and health inequalities.

The result is an organisation that combines strong community roots with strategic influence, helping shape local services [VB1] whilst delivering practical support that improves everyday lives.

Key themes: Non Executive Board Governance & Leadership | Community engagement | Co-production | Healthy ageing | Digital inclusion | Strategic partnerships | Service transformation